Frequently Asked Questions
A: Please contact us by either Phone or Email. To reach us by phone call 812-577-6789. Our customer service phone support hours are Monday - Friday 9 a.m. to 5 p.m. ET or email us at firstname.lastname@example.org.
Q: What forms of payment do you accept?
A: We accept Visa, Mastercard, American Express, Discover and those methods can also be used via Paypal. All orders are processed via a secure system that cannot be accessed by third parties.
Q: Once my payment is processed how long will it take for my order to arrive?
A: Visit https://www.senseofstyles.net/pages/shipping for our detailed order processing times and shipping information.
Q: What is your returns and exchanges policy?
A: Visit https://www.senseofstyles.net/pages/returns-and-exchanges for detailed return and exchange information.
Q: How can I determine my ring size?
A: Visit https://cdn.shopify.com/s/files/1/1578/4775/files/RingSize4.pdf?8150530074931438472 for more information on determining your ring size. This is a secure link. Once it opens you can either view it online or download the PDF and print out the instructions.
Q: How do I take care of my jewelry?
A: Visit https://www.senseofstyles.net/pages/care-for-jewelry for more information on how to take care of your new jewelry.
Q: What is .925 Sterling Silver?
A: .925 Sterling Silver is a durable silver and it is stamped 925. It may tarnish with time and is caused by the silver interacting with air. This is not uncommon and it is easily removed with a jewelry polishing cloth. Using this polishing cloth will keep your sterling silver looking beautiful.
Q: What is cubic zirconia?A: Cubic Zirconia or CZ is a simulated diamond that is an inexpensive alternative for real diamonds. CZ stones are made to have the same characteristics as natural diamonds which makes it extremely difficult to tell them apart. These stones are very durable and will not crack or chip. Their beauty is in their clarity and brillance (sparkle).